The Influence of Training And Development on Employees Performance at Weights and Measures Agency in Tanzania

Abstract

Inadequate training and development of employees leads to diminished working capability, substandard services to customers, organization profits are reduced and hence decrease organization reputation. This study assessed the influence of training and development on employees’ performance at Weights & Measure Agency Tanzania. (WMA). The study was guided by two theories, the resource-based view theory (RBV) and human capital theory. The information was gathered from WMA-HR Department staffs and WMA staff including weights and measures officers, procurement department, accountants and drivers in five WMA regional offices in Dar es Salaam region, through structured questionnaires and interview on the basis of the objectives of this study. A total of 104 people participated in the study. Data were analyzed using Excel and Statistical Package for Social Sciences (SPSS).as for qualitative data, content analysis was used as a strategy for analyzing data in this format. The study revealed that Weights and Measure Agency (WMA) has conducted very few and irregular training programs. Furthermore, the majority of staff (65.4%) have never attended any training since they were employed and are temporally employed. Only 34.6% have attended very little training. Due to technological changes on different weighing and measuring instruments to be certified by WMA, it is therefore concluded that Weights and Measure Agency should increase the budget for training program and put sufficient effort to find more training programs particularly in the field of metrology which is unique and include majority of employees to enhance employee performance and organization in general. It also insisted that Government under the Ministry of Industry and Trade should help WMA to secure employment permits to reduce the number of contract employees.