Effects of Organization Structure on Employee Working Morale in Public Corporations.

Abstract

The purpose of this study was to assess the effect of organizational structure on employee working morale in Tanzania Posts Corporation. The study was guided by three specific objectives, namely to determine the effect of the formalization of organization structure on employee working morale at TPC; to determine the effect of the decentralization on employee working morale at TPC; and last to determine the relationship between layers of hierarchy and employee working morale at TPC. The study adopted a cross-sectional design with a mixed-method approach. Using questionnaires and interviews, the study data collected data from 103 TPC departmental staff and 36 directors and managers. The researcher utilized simple random and stratified sampling strategies to obtain the departmental staff and purposive sampling to select directors and managers. The qualitative data were analyzed using content analysis while multiple regression and Pearson correlation were used to analyze the quantitative data. Multiple regression was used to assess the effect of formalization and decentralization on employees‟ working morale. Pearson Correlation was used to analyze the relationship between layers of hierarchy and employees‟ working morale. The study results found a positive and direct influence of formalization on employees‟ working morale; however, decentralization was found to be negative and insignificant on employees‟ working morale. In addition, the study found a positive weak association between the layers of hierarchy and employees‟ working morale. Based on the findings presented, this study recommends TPC management adopt more formalized forms of structures as a means of boosting employees‟ working morale in their organization.