Examining the Impact of Staff Competence on Procurement Contract Performance at Dodoma City Council

Abstract

This study examines the impact of staff competence on procurement contract performance at Dodoma City Council. Utilizing a mixed-methods approach, quantitative data were collected through a structured questionnaire administered to 135 respondents, while qualitative insights were obtained from interviews with key informants. The findings reveal that a well-educated and experienced workforce significantly contributes to enhanced procurement outcomes, with over 55% of respondents holding bachelor’s degrees and a majority possessing 6 to 10 years of experience. The analysis indicates a strong positive correlation between staff competence and procurement contract performance, evidenced by a regression coefficient of 0.65 (p < 0.001). Qualitative data further support these results, highlighting that knowledgeable staff navigate procurement processes more effectively, resulting in fewer disputes and delays. The study emphasizes the necessity for continuous professional development and training programs to maintain staff competence. Recommendations include implementing robust training initiatives and fostering a supportive management culture to optimize procurement practices. Overall, this research underscores the essential role of staff competence in public procurement, suggesting that enhancing staff capabilities can lead to improved contract performance.