Effectiveness of Non-Monetary Rewards in Improving Employees’ Satisfaction A Case of The University of Dodoma.

Abstract

The study aimed to assess the effectiveness of non-monetary rewards in improving employee satisfaction at the University of Dodoma. The study was guided by four objectives which were: to determine the influence of employees‟ recognition on employees‟ satisfaction at UDOM, to examine the effectiveness of training and development on employees‟ satisfaction, to find out the effectiveness of employees‟ involvement in decision making at work place on employees‟ satisfaction and lastly to determine the effectiveness of working conditions provided by UDOM on employees‟ satisfaction. The study employed a cross-sectional research design with a sample size of 316, and the researcher received successful questionnaire responses from 300 participants. Respondents were chosen using a simple random sampling technique, and data for the study were collected by using questionnaire and analyzed quantitatively using simple linear regression model. According to the study findings, the non-monetary rewards supplied have a strong and positive association with employee satisfaction. As a result, the study recommends that the University of Dodoma should enhance its efforts in consistently providing a broad spectrum of non-monetary rewards. These rewards may include recognition, training and development opportunities, involvement in decision-making at all organizational levels, improvements in working conditions, mentorship programs, wellness initiatives, and more. Such measures are essential to boost employee engagement and commitment, ultimately leading to increased productivity and the fulfilment of the University's core functions, including academic, research, and consultancy.