Effect of Inventory Management on Service Delivery in Public Sector: A Case of Office of Registrar of Political Parties.

Abstract

This study was intended to assess the effect of inventory management on services delivery in public sector: A case in Office of Registrar of Political Parties. The specific objective was to investigate the influence of staff competence on service delivery in public sector. The study employed a cross-section research design and a sample of 44 respondents was selected using a simple randomly sampling technique. Data collection methods included questionnaire and interview. Data were analyzed using descriptive statistics and correlation analysis. The study finding shows that there is a positive relationship between the staff competence and service delivery. The study concludes that staff competence was important factors in inventory management that influence service delivery in Office of Registrar of Political Parties. Therefore, the study recommends that, to improve staff competence on service delivery, the study recommends that, the Office of Registrar of Political Parties could provide training on inventory management for staff members.